Learn more about our hand-crafted ice cream, how Mitchell’s Ice Cream was started, and the transformation of an old theatre into our Ohio City Flagship Kitchen & Shop. 


Tours begin in our Retail Shop and walk through our gallery space with a full view of the kitchen. While watching ice cream being made, your guide will provide samples of freshly made ice cream and freshly baked ingredients used in our ice creams! Throughout the tour, you'll learn about some of the ingredients we're proud to use and how we've incorporated our concern for the environment into everything we do.

After the tour, you will receive a complimentary free Scoop Certificate to enjoy anytime. 

You must sign up for a tour here.


Mitchell’s Ice Cream is happy to accommodate larger groups when scheduled in advance. We kindly ask for a minimum of two week's notice to schedule a group tour. We recommend scheduling large group tours at 10:00 am, 11:00 am, or 1:00 pm. If you have a specific request, let us know and we will work with your schedule.

Tours last 15–20 minutes. Your tour guide will share Mitchell's Ice Cream story and how it began 16 years ago, how we make our hand-crafted ice cream, and share facts about the sustainable features of our building.

We welcome schools, scout groups, summer camps, day camps, day cares, youth organization, tour groups, and educational groups. There is no cost for the tour but we do encourage your group to pre-order ice cream (retail cost applied) when making your reservation.  

For groups under the age of 12, we suggest our tour with a waffle cone demonstration. 

If you would like to schedule a group tour, please email us here. Please include in your email:

  • Number of guests to expect
  • Preferred date and time
  • Contact name and phone number
  • Age/Ages of your group
  • Is there anything specific your group is interested in learning about?
  • Will there by a limited time frame?

Tours will begin in our Retail Shop and walk through our gallery space with a full view of the kitchen. If the upstairs is open during our scheduled tour, we will take you upstairs to overlook the Kitchen. Tours do not walk into the Kitchen due to sanitation restrictions. 


For general inquiries, please contact us.